Política de reembolso

We accept eligible returns within 7 days of delivery for store credit only. We do not issue refunds to the original payment method.

To qualify, the item must be unused, unworn, undamaged, and returned in its original packaging. Proof of purchase is required.

For hygiene reasons, earrings and other pierced jewelry are final sale and cannot be returned or exchanged. Sale items, promotional items, personalized items, and gift cards are also final sale.

Customers are responsible for return shipping costs. Original shipping charges are non-refundable.

If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery at shopmile13@gmail.com with your order number and clear photos of the item and packaging. We will review the issue and provide an appropriate resolution.

All returns must be approved before being shipped. Items returned without prior authorization may not be accepted.

Once the return is received and inspected, approved store credit will be issued to the customer’s account for the value of the eligible item. Store credit does not expire and cannot be redeemed for cash.